Occupation contract information

Contract Holders Fees

Payments in default, contract clauses and where to find help.

Contract Holders Payments in Default

Renting Homes (Fees etc.) (Wales) Act 2019 Other Payments

Note that the below are referred to within the occupation contract.

Contract holder payments in default and occupation contract clause references
PAYMENT TYPE DESCRIPTION CLAUSE REFERENCE
Interest on Rent Arrears and Other Monies Interest charged on overdue rent and other outstanding monies Clause 2.4
Missed Appointments When a contractor is scheduled for remedial work and the Contract Holder refuses entry or is not present, resulting in charges to the Landlord Clause 2.57
Replacement Keys Costs for cutting and delivering new keys when lost by the Contract Holder Clause 3.1
Insufficient Funds to Cover Costs from Deposit When deposit deductions do not fully cover damages or fees owed Clause 4.12

Disclosure of Fees and Costs to Contract-Holders

2.3

You will pay us all reasonable losses, fees, damage costs and expenses we incur:

  • in recovering from you any rent and any other money that is in arrears;
  • for the service of any notice regarding your breach of any of your obligations under the agreement whether or not the notice results in court proceedings;
  • for the cost of any bank or other charges if any cheque you have written is dishonoured or if any standing order or any other payment method is withdrawn by your bank;
  • as a result of any of your breaches of the agreement or in enforcing any provision of the agreement, including those about seeking possession of the property.
2.4

You will pay interest at 3% above the Bank of England base rate on any rent or other money due under the agreement that is more than 14 days in arrears from the due date to the payment date.

2.61

You must not change the alarm codes or door locks or have any duplicate keys cut without our written permission. If you lose your keys or other security devices needed to access the property, you are liable to meet our actual costs for replacement. This includes the cost of fitting any new locks that are needed.

3.1

At the end of the contract you agree to:

Return to us all sets of keys and other security devices and pay the actual costs of having replacement locks or other security devices fitted if not;

3.3

At the end of the contract, you will be invited to a check-out inspection at a mutually agreed time to assess the property's condition compared to the original Inventory and Schedule of Condition. If you do not keep to this appointment, then you agree to pay us or our agent any costs incurred in arranging a second check-out appointment. If you do not keep the second appointment, any assessment of the property's condition by us or our agent will be final and binding.

8.4

You may request a further written statement of this contract at any time but the landlord may charge a reasonable fee for providing a further written statement.